Personal data that we use
We use your personal data, that we received because you use our services or the services of the factories we represent and/or because you gave the personal data to us yourself.
Hereunder you will find an overview of the personal data that we save on our systems:
- First name and surname
- Position and department
- Telephone numbers
- Business e-mail address
- Private E-mail address, only if you provide us with this information
With what purpose and on which basis we use personal data
We use your personal data for the following purposes:
- advisement and communication on as well as taking care of the inquiries and orders that you and/or your company has given to us and/or our principals
- give and/or organize After Sales service for machines, systems and services that we and/or our principals provide
- sending our newsletters and/or information of and about our principals
- sending invitations for trade fairs that we and/or our principals participate in
- to be able to call or e-mail you if and when this is necessary to perform our business activities
- to inform you about changes in our services and/or products
- to deliver goods and services to you
We also process personal data when we are legally required to do so, such as data we need for our tax returns.
Automated decision making
We do not take decisions on matters that can have (significant) consequences for persons, based on automated processing. This concerns decisions made by computer programs or -systems, without intervention of a human (for example one of our employees). We do not use such computer programms or -systems.
The time frame in which we keep personal data
We keep your personal data no longer than strictly necessary to achieve the purposes for which your data is collected. We utilize the following storage time limit for personal data:
As long as you hold a position that is relevant for our services at your current employer or practice business activities in a one-person business and/or as self-employed person, that is important for our services.
This allows us to communicate with you and provide you with relevant information as well as adequate after sales service throughout the life cycle of the equipment.
Sharing personal data with third parties
We do not sell your personal data to third parties and provide this data solely if this is necessary for the execution of our business activities or to comply with legal obligations.
We close data processing agreements with companies that use your personal data on our behalf to ensure the same level of security and confidentiality of your data. SICA packaging & robotics bv stays responsible for the processing.
Special and/or sensitive personal data that we use
Our website and/or service do not have the intention to gather data on website visitors younger than 16 years. Unless they have parental/guardian permission. We however cannot verify if a visitor is over the age of 16. Because we cannot verify the age of a visitor, we advise parents/guardians to be involved in the online activities of their children, to avoid that data on their children will be gathered without parental permission.
If you are convinced that without this permission, we gathered personal data on a minor, please contact us via email@example.com and we will delete this information.
Cookies, or similar techniques, that we use
View, modify or delete data
You have the right to view, modify or delete your personal data. Furthermore, you have the right to revoke the permission for data processing you may have given, or object to us processing your personal data. You also have the right to data portability.
This means that you can put in a request with us to transfer the personal data that we have of you in a computer file to you or another organization appointed by you.
You can send a request for inspection, correction, removal, data portability of your personal data or request a withdrawal of your permission or objection to the use of your personal data to: firstname.lastname@example.org
To ensure that the request for inspection/viewing was done by you personally, we ask you to send a copy of your identification with the request. In the identification copy please make sure that your passport photo, MRZ (machine readable zone), identification number and social security number are blackened out. This for protection of your privacy. We respond as soon as possible to your request, at the latest within 4 weeks.
SICA packaging & robotics bv would also like to point out to you that you have the possibility to file a complaint with the national data protection supervisor, the “Autoriteit Persoonsgegevens”. For this you can use via the following link for the Netherlands: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
We take the protection of your personal data seriously and take appropriate measures to prevent misappropriation, loss, unauthorized access, unauthorized disclosure and unauthorized changes. If you are under the impression that your data is not correctly protected or there are indications of misappropriation, please contact our customer info via email@example.com